Aqua4 Beachside

Self-check-in with lockbox No smoking No pets No parties or events Please avoid moving furniture Please avoid hanging towels or clothes on the balcony/terrace railings. No more guests than those listed in your reservation are allowed. Additional rules VACATION RENTAL - HOUSE RULES AND CONDITIONS Thank you for choosing Puer (Website hidden by Airbnb) to be part of your dream vacation! *PLEASE NOTE: This property is privately owned but managed by a management company. Should any major equipment or appliance require attention, we will work to fix all issues as soon as possible during normal business hours, We offer an express self-check-in! It means you can go directly to your vacation home. Therefore, there is no need to check in or go to our office. • Early arrivals and/or late departures MUST be requested 1 or 2 days in advance and will be subject to availability • All our vacation homes are self-catering. That means the guest is responsible for shopping during their stay. For your convenience we provide a complimentary starter supply of toiletries, including: 1 dish sponge 1 dish detergent 1 roll of paper tower 2 rolls of toilet paper per bathroom 2 small bar soap per bathroom - There is no daily housekeeping service. While linens and bath towels (2 sets per person & 1 beach towel per person ) are included in the unit , daily maid service is not included in the rental rate. However, we do offer a mid-week clean for an additional fee if you would like one. -The property will be cleaned before your arrival, and we kindly ask our guests to maintain the unit as its best condition. -There will be no refunds due to weather problems, early check-out, and interruption of any service due to maintenance problems that arise before or after guests' reservations. -In case of incidents beyond our control, severe damage or sale of the property, Puerto Morelos MEXICO reserves the right to substitute the property to a similar or superior accommodation near the original one without further liability. – Unfortunately, we cannot predict construction activities near our properties. We may not be able to notify the guests prior to arrival. There will be no refunds due to construction or renovations activity around the rental property. . -When a guest checks out, the unit will be inspected by a member of the staff. If any damage not previously reported is found, the cost to fix or replace the damaged part shall be billed through the guest booking channel. The guest shall be charged the full mount for fixing or replacing the damaged part and/or item. - Limitation of Liability and Hold Harmless: Puerto morelos mexico and the property owner shall not be liable for any indirect, incidental, special, punitive, or consequential damages, or any losses of any nature arising from the subject matter of this agreement. We will not be responsible for any valuables left inside the unit. Any items lost and found items left at the home (if found) will be kept for 30 days. After 30 days, they are donated. CUSTOMER SUPPORT: Any issues that our guests might encounter must be addressed by our company within 24 hours. During our business hours we have a team available to attend any guest requests. Office Hours: Monday - Friday from 9:00AM - 5:00PM Note that our ability to respond to unforeseen circumstances may vary depending on a third-party provider We are not responsible for external service providers, Drinking Water Delivery, Electricity, Internet / Cable TV company may have technical problems that cause failures, in that case no refunds or free nights will be provided, we will do all in our hands to report the problem and have it solved, if possible, in less than 24 hours after getting the report from the guest. Below, I agree to all terms and conditions of this agreement. No petsNo parties or eventsCheck-in is anytime after 4:00 PM